These are the Denise cords that broke for me. I called the company and they told me to send the cords back and that they would send me replacement cords.
This is what they sent me.
A whole new set of cords!! They included a letter that said while one broken cord was unusual, two was unacceptable. There was probably something wrong during the manufacturing of the cords and that they felt badly that I had this experience.
I really like the Denise Needles, but I NEVER expected a company to go over and beyond the usual level of customer service to fix a problem and make me feel TOTALLY taken care of. Thank you Denise Knitting Needles!!
Last night while I was debating on what project to knit, it suddenly dawned on me that I never showed you my present!!
This is a stitch marker make by Dee for me!!! Wasn't that sweet of her?!? I love it and used it yesterday when I was knitting up a sock.
Yep, apparently I can't cast on for #1's sock, but I can cast on for another pair of Super Quick Baby sock. It was either that or put the little balls of wool away. I had a cat on me so I cast on with the wool. Now I have even smaller balls of wool to put away. Either way, now I have a great stitch marker to use instead of my plastic ones. Thanks again Dee!!!!